Archive for the ‘Strategic Communications & PR’ Category

Herman Cain

November 16th, 2011
JAnsellPhoto - Window

Guest blog from Jeff Ansell

Buying your way out of trouble rarely works.

Quite often when a spokesperson panics they try to “bully” their way through the china shop.

It’s a mistake, whether you are rampaging through Wedgewood plates or a phalanx of reporters. When you flail around like a madman, something’s going to get damaged, and it will most likely be your reputation.

Herman Cain is in panic mode, as evidenced by his naive assumption he can do or say whatever he wants face to face with journalists, and then simply fix it by futilely buying space on Google to prevent people who search his name from seeing information he’s desperate to hide.

Buying search results to divert people to the information you want them to see is like trying to drain the ocean. As soon as you pump out one bucket of dirty water, ten more gallons rush in to take its place.

During the week of November 7, 2011, presidential hopeful Herman Cain bought adwords from Google that would pop up when anyone searched the keywords, “Cain Sharon Bialek.” Bialek is one of the women accusing Cain of sexual harassment.

Cain was trying to GAME the system, and it worked, for about ten seconds mid-week, but the reality is that people doing Google searches look first to the “organic” search results, not paid advertising. Someone in the Cain camp naively thought the average person would blindly ignore everything being published about Cain in the mainstream news and in the center “organic” Google column.

Not only would the ad-buy have cost Cain a fortune, money which would have been better spent on his campaign promoting positive stories, but the ad-buy was also very short-lived.

Instead of trying to hide information, Cain should have dissipated the allegations as soon as they popped up. He could have told people about all the good he would do when he’s president, and issued statements like “Because of political correctness, Americans are so careful about what they say that our freedom of speech is in jeopardy. Twenty years ago I made the mistake of complimenting women on their appearance” – providing that’s all he did.

Cain instead acted like he was guilty and tried to hide what everyone was saying about him.

The link below will take you to a story on a New York Times blog, The Caucus, written by Jennifer Preston that explains in detail how Cain “bought” and tried to direct the masses to his version of the story published on the official Cain web site entitled, “Get the Truth About Herman Cain.”

http://thecaucus.blogs.nytimes.com/2011/11/09/cain-camp-turns-accuser-searches-to-their-benefit/

Rick Perry and the Blank Mind

November 15th, 2011
Nick Morgan

Guest blog from Nick Morgan

Like many Americans, I was riveted by debater Rick Perry’s apparent brain freeze, as he attempted to talk about the three cabinet departments he would kill if elected president. As a speech coach, I sympathize, having seen clients do the same thing many times – and done it myself.

What I recommend is having a minimal set of notes as a safety net so that if your mind does go blank, you’ve got something to fall back on. Knowing that the safety net is there will usually help the brain relax and therefore avoid the problem in the first place. The presidential debaters get paper and pens; Rick should scribble down a few key ideas to help him relax and get through those endless Republican debates with no more flubs.

What really happened to Perry? We’ve all been there, when a combination of stress, fatigue, and lack of focus makes us forget that name, that date, or that trivia question. Adrenaline plays havoc with our normal waking mind, and in an effort to keep us alive, shuts down many of our ordinary cranial activities. We’re focused on getting ready to escape danger, not calmly detailing lists of 3 items.

That fight-or-flight response is something we’ve evolved to help us in crises; unfortunately the modern era is full of moments that invoke the adrenaline response but aren’t really suited to actual fighting or fleeing. (Neither of those two options was available to Rick on TV.) The result can be embarrassing – but usually not as embarrassing as Perry’s because the stakes are not as high.

Perry and his handlers came back gamely with an appearance on Letterman designed to push us all to laugh the whole thing off. Unfortunately, the net result will be to laugh the whole Rick Perry campaign off in the long run.

Here’s the truth. Perry’s campaign is over. He just doesn’t know it yet.

Why? Two reasons. First, this whole episode feeds the developing Perry narrative, that he’s not the sharpest knife in the drawer. That will kill his campaign no matter how much we are willing to laugh at a specific mistake, or how amusing the comeback attempt.

Second, most people’s perception of the presidency is that it’s serious business. You can’t self-deprecate your way to the White House. When it comes to pulling the voting lever, Americans opt for someone they think can actually handle the job.

But the Perry kerfuffle does raise a larger question: are debates a good way to test the mettle of a presidential candidate? After all, once you’re in the White House, it’s not about remembering stuff moment to moment – you’ve got aides for that.

I think the short answer is that, as Winston Churchill said of democracies, they’re the worst possible system – except for all the others. Highly imperfect, debates are nonetheless the only glimpse most of us get of presidential candidates in something approaching a real, unscripted moment. Hence their fascination – and the importance of moments like Rick Perry’s.

The 3 Rs of Networking: Building Career Connections at Every Opportunity

August 10th, 2011

Mark Jeffries

Guest blog from Mark Jeffries

Your personal network of actual humans (as opposed to Tweeple and ‘sort-of-Facebook-friends’) who know you, know what you do and how good you are doing it, is an often undervalued asset.

No matter how impressive your resume or how many comments you got from that photo of a sunset, what continues to really matter in this world whether it comes to getting a new job or winning a new contract or gaining that promotion you so richly deserve is — who you know!

So, whether you like it or not, building your network is an essential part of your job.

Those people who know you are so much more than just a group of friends. They are more than just your personal brand. They are your unofficial sales team.

These people will pick up the phone — today — and tell someone else how great you are. They will spread the word about how cool your product is. They will share with others that your service is worth buying. I call this the power of the “Golden Testimonial.” Nothing in the way that you market yourself is more powerful than the word of a trusted friend. (more…)

The TRUTH Will Set You Free

June 14th, 2011

Jeff Ansell

by Jeff Ansell – Communications Expert & Corporate Consultant

**Reprinted with permission from The Huffington Post

Now that everyone has the juvenile twitter out their systems regarding the Weiner saga, it’s time to take a look at the issue from a perspective outside the “Mommy, my teacher said Dick in school today.”

Yes, the Weiner wiener play on words was humorous, and I’m also guilty of having fun with it, but the reality is that a man’s political career and possibly his family have been ruined.

Some of you shout, GOOD! He deserves it, but many also believe the incident was blown way out of proportion.

You know what … you’re both right because how the incident resonates with you is dependent on your morals and personal comfort zone.

I’ve heard people argue that maybe Weiner’s wife Huma Abedin, is fine with the randy Congressman (more…)

The HuffPo Comes to Canada!

June 10th, 2011

by Sarah Delsey – Client Services Executive

The Huffington Post has always been one of my favourite news outlets.  Reading blogs from the likes of Michael Moore, Alec Baldwin, Rev. Al Sharpton (I could go on) that feature their musings on the issues of the day, I find that I have learned a lot from the collective pooled knowledge on the site.  So imagine my delight when I was informed that the Canadian edition was launching.  And not only that, that we at Speakers’ Spotlight were going to be working with them to secure many of the best and the brightest that we represent as regular contributors on the site.  Already, blogs from Paul Venoit, Jessica Holmes, Rebecca Eckler, and Simon Jackson have been posted, and many more are in the works.

It will be interesting to note how and if this will change the media landscape in Canada.  An article today in The Globe & Mail reports that The Huffington Post (US edition) is the number one online newspaper (ironic, as there is no actual paper involved), surpassing The NY Times online for the first time in May.  The influence in the (more…)