Author Archive

The Five Keys to Business Influence

March 26th, 2012
MJeffriesPhoto

Personal success is always closely connected to how much influence we wield over people around us. The most influential people are typically the most successful – but why? It’s because these people are heard, they are respected, followed and always  remembered.

So, the more influence you can muster – the more successful you will become.

Fortunately – there are five types of influence that you can use when you communicate with others. The method you choose is nearly always connected to your own character and personality. However – relying on what makes you feel comfortable might be your lost opportunity.

These five methods are easy to remember as they spell out the word BRAIN

Bridging, Rationalizing, Asserting, Inspiring and Negotiating.

When people seek to influence, they typically use one or more of these different styles or keys.

Bridging is for the very social type of person.

It’s all about who you know. It’s a key to influence that is reliant on your connections and your wide network. The science is easy – you know Dave, I know Dave, Dave does business with me therefore you should do business with me – we have bridged a trusted connection and created influence.

Rationalizing is for the Intellects.

When we rationalize, all we do is ensure that our target sees how much sense our idea makes. “You don’t need me to to tell you that buying our service will make your life easier, your business more profitable and free up your people’s time – it makes so much sense. Rationally speaking, it’s a no-brainer.” Influence is the result of simply making people see what they already knew – that one plus one truly does make two!

Asserting the language of the strong and the bold!

Sometimes, you have to get tough. You have to assert yourself. “Right team, It’s the end of the quarter, we need the numbers. Make me proud. Let’s go!” These strong-arm tactics do create a wave of short-lived influence. By injecting some urgency people often feel like they have no alternative but to comply. However if you continually try to assert yourself, people become used to it and your power eventually ‘declines’.

Inspire – The more creative types always reach for the Inspire card.

They develop influence by drawing an image of how good life can be with their product or service. They do the dreaming for you and make you realize that they should be followed because they just make everything sound so good!! “Imagine – a fleet of vehicles you can trust, suddenly you can sit back and breathe easy – your business will be in safe hands on the road”. Ahhh!

And finally – something we all do – Negotiate

Its time to make a deal. You give me this, I’ll give you that – you take this extra service, I will ensure you receive a timely discount – let’s agree to agree.

Of course – to be truly influential, when you communicate, using just one or two of these techniques is rarely enough.

In fact to be a true influencer – you must use your entire BRAIN! Deploy all five of these keys – Bridge, Rationalize, Assert, Inspire and Negotiate.

A great way to see these five keys in action right now is to watch any of the grand-standing speeches given by our leading politicians –

Sometimes, they will attempt to inspire you with a golden view of what the future may look like if only you vote for them.

Sometimes, they will just make a rational case that makes so much sense that it wins your vote!

The 3 Rs of Networking: Building Career Connections at Every Opportunity

August 10th, 2011

Mark Jeffries

Guest blog from Mark Jeffries

Your personal network of actual humans (as opposed to Tweeple and ‘sort-of-Facebook-friends’) who know you, know what you do and how good you are doing it, is an often undervalued asset.

No matter how impressive your resume or how many comments you got from that photo of a sunset, what continues to really matter in this world whether it comes to getting a new job or winning a new contract or gaining that promotion you so richly deserve is — who you know!

So, whether you like it or not, building your network is an essential part of your job.

Those people who know you are so much more than just a group of friends. They are more than just your personal brand. They are your unofficial sales team.

These people will pick up the phone — today — and tell someone else how great you are. They will spread the word about how cool your product is. They will share with others that your service is worth buying. I call this the power of the “Golden Testimonial.” Nothing in the way that you market yourself is more powerful than the word of a trusted friend. (more…)

I Have to Tell You About the Future…

June 1st, 2010

Former Merrill Lynch stockbroker Mark Jeffries has become a trusted adviser and communications consultant to many global blue chip corporations, professional services organizations and law firms. He is the go-to for the most effective strategic communication ideas and solutions that help build relationships, increase sales and win negotiations.

Sometimes, our best intentions to build relationships and effectively connect fall by the wayside. We get distracted (more…)